Smart Email, Smarter Hospitality

Ditch generic email. Embrace professional communication.
In a world where 89% of guests expect a response within an hour, your hotel’s email can’t afford to be basic. With NextGen Email Solutions by Today Hospitality India, we help hotels move to secure, branded, AI-driven corporate email systems that protect data, impress guests, and integrate seamlessly with PMS, CRM, and booking engines.

Why Hotels Need Smart Email Systems

Using Gmail or Outlook? You risk – 

  • Reduced credibility & trust

  • Security vulnerabilities

  • Lost upsell & re-engagement opportunities

With Today Hospitality India, you get –

✨ Branded emails like reservations@yourhotel.com

🔐 GDPR-compliant, encrypted communication

📈 AI-powered tools to automate and analyze responses

🤝 Direct sync with PMS, CRM, and guest profiles

Core Features of NextGen Hotel Email Solutions

Branded Email Addresses & Domain Control

Boost guest trust with emails like events@yourhotel.com, spa@yourhotel.com

Consistent signatures with logos, taglines & contact info

Manage staff emails with role-based access

AI-Powered Email Automation

Auto-categorize emails (reservations, complaints, VIPs)

Trigger instant replies with smart templates

Suggest responses using sentiment analysis

Military-Grade Security & Compliance

End-to-end encryption for credit cards & IDs

AI filters for malware, phishing & spam

GDPR, PCI-DSS, and email retention compliance

Integration with PMS & CRM Systems

Auto-send confirmations, invoices, pre-arrival messages

Sync guest preferences & profiles from your CRM

Trigger review requests post-checkout

Scalable for Hotels of All Sizes

From single inboxes for boutique hotels to multi-department setups for chains

Flexible storage: start with 10GB and scale up

Affordable pricing that grows with you

Mobile & Remote Staff Access

Native iOS & Android support

Offline access for remote teams

2FA, IP whitelisting & geofencing for secure login

Case Study – Faster Replies. More Bookings.

Hotel Group: 10-property luxury chain
Challenge: Generic email accounts, spam issues, slow replies

Solution by Today Hospitality India –

Custom domain: Migrated to @hotelbrand.com

AI automation: Cut manual replies by 60%

Security suite: Blocked 95% of phishing threats

📈 Results –

🕒 50% faster response times

💰 30% more upsell conversions via email

🌟 Stronger brand trust across OTA and direct channels

Common Hotel Email Problems – Solved

Challenge Our Solution
Gmail looks unprofessional Branded domain & template system
Risk of phishing or spam AI threat detection + encryption
Guest emails lost or delayed AI categorization + prioritization
Disconnected from PMS/CRM One-click integrations
No team accountability Role-based dashboards & reporting

📞 Let’s Modernize Your Hotel's Communication

Get a Free Corporate Email Audit and discover how smart email can improve guest satisfaction, boost revenue, and streamline your operations.

👉 Talk to an Email Specialist at Today Hospitality India today.